FAQs

FAQs

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Lincoln Castle FAQ's

Whilst we hope you find the answers to any of your queries elsewhere on our website, we have still compiled a list of frequently asked questions to help answer any questions you may have about our site.

What are your opening times?

31st October 2021 to 26th March 2022:
10.00am - 4.00pm

27th March 2021 to 30th October 2022:
10.00am - 5.00pm

We are open every day of the year except Christmas Day, Boxing Day and New Year's Day.

What is usually open?

Entry to the grounds is free and you are welcome to come and enjoy at your leisure. The Victorian Prison, David P J Ross Magna Carta Vault, and shop are all open. When booking online please select your chosen arrival time to help us stagger arrivals throughout the day.

Langton's café is open for indoor catering and for a takeaway service. Our cafe offers a wide variety of food including warm panini's, sandwiches, light bites, children's options and drinks. The full menu can be seen on our website.

Will you be extending the date on my Annual Pass?

The expiry date on annual passes will be extended to cover the closure of the attractions although you may still get a reminder asking you to renew. If you would like to know your new expiry date, please contact Lincoln Castle.

Are the grounds and attractions suitable for wheelchairs?

Yes, however the entrance via East gate does have a lot of cobbles due to the nature of the old building.

Will dietary needs be catered for?

We will have a variety of vegetarian, vegan and gluten free products on offer. Please feel free to ask for the dietary sheets available.

Will tap water be provided ?

Yes, tap water is provided and there is a self service jug and disposable cups near our condiments section in the cafe.

Will there be facilities to warm milk for my baby?

Yes, please talk to our cafe staff who will be happy to help.

Can I bring my re-usable cup?

As part of our future mission to be low carbon we will be able to serve your hot drink in your re-usable cup.

Can I bring a pram or pushchair into the attraction?

You are welcome to bring prams and pushchairs into the grounds. However the wall walk may not be suitable so in order to ensure the comfort of all our visitors we ask that you leave pushchairs and buggies in the designated space at East Gate.

Can I bring my own food and drinks?

Yes, visitors may bring their own food. Please don’t leave any litter behind.

Can I bring pets into the site?

Assistance guide dogs only are permitted on site. However we do have dog friendly weekends / days, please look out for these on our website.

Can I take photos in the attraction?

Photography is permitted inside the Castle grounds and buildings for non-commercial private use. No photography or video is permitted inside of the David PJ Ross Magna Carta Vault.

If you have any other questions about your visit, please contact our Visitor Experience Team on 01522 554559 and they will be happy to help.

 

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